ghojwI' lI'moH (Profile)

jIH Ersan Doru, KentkartDaq Turkey Region Technical Manager. 2005-Daq IT vumchoHta'. Software, servers, databases je vIpo'.

Qu'mey tIn vIlo'ta' (R&D). Systems vIchenmoH. 24/7 lI'moHghach vIpoQ. chu' ghojwI' jIH.

science, technology, anime je vImuSHa'. Holmey chu' vIghojta'. Qapla'!

vumta'ghach (Work)

Technical Operations Manager – Türkiye Kentkart
Jul 2024 - Present

Leading technical operations for public transportation systems across 25+ cities in Türkiye, covering AFC/ABT platforms, validators, backend services, databases, and field engineering escalations.

  • Led nationwide technical operations for 24/7 public transportation payment and validation systems across Türkiye.
  • Coordinated software, database, infrastructure, and field teams during high-priority incidents and production escalations.
  • Designed operational control processes for daily transaction, financial, device, and service-level monitoring.
  • Improved root cause analysis workflows by connecting field symptoms with backend logs, Oracle database records, and service behavior.
  • Supported database migrations, trigger deployments, service updates, and production release coordination across multiple city schemas.
Field Application Engineering Senior Team Leader Kentkart Ege Elektronik A.S.
2022 – 2024 July

Analyzed operational issues, collaborated with R&D for problem-solving, and developed internal tools to prevent recurrence of systemic issues. Focused on permanent resolutions and optimizing the support lifecycle.

Project Team Leader Kentkart Ege Elektronik A.S.
2016 – 2022

Managed domestic project installation processes and coordinated with customers to align post-installation needs. Led and guided project engineers, ensuring operational expectations were met across multiple regions.

Project Engineer Kentkart Ege Elektronik A.S.
2015 – 2016

Managed domestic and international project installations, gathered customer requirements, and coordinated communication between customers and internal technical teams.

Project Manager, R&D / Software Developer Vendeka Information Technologies
2012 - 2015

Managed R&D projects and developed software solutions for information technologies, focusing on innovative systems and project lifecycle management.

Owner Enki Yazılım
Jan 2011 - Dec 2011

Founded and managed a software development company, delivering custom applications and technical consultancy.

IT Manager VS Lighting Equipments
2009 - 2011

Handled all IT operations, maintained company websites, coordinated with international partners, supported print-related workflows, and managed the sales team's work schedule.

System Expert Superonline Datacenter - EnterPro Systems
2005 - 2007

Provided rapid incident response for datacenter operations and managed hosting servers for Superonline infrastructure.

ghojta'ghach (Learning)

Bachelor's Degree, Mathematics Mimar Sinan Fine Arts University
2000 - 2006
Bachelor's Degree, Management Information Systems Anadolu University
2015 - 2018

Qu'meywIj (Missions)

Web-based toolbox to transfer large photo blobs from Oracle to PostgreSQL with streaming progress.

Tauri 2 desktop app to connect to Oracle databases, list schemas, and expose a local HTTP API.

Optimized Docker setup for WebLogic 14.1.1 on Oracle Linux 9, reducing image size from 6.6GB to 699MB.

Haprograf: A complete HAProxy, Prometheus, and Grafana stack setup for monitoring.

Node.js utility fetching device IDs from MySQL and polling CMS endpoints for synchronization.

NestJS, Angular, and PostgreSQL based modular school/shuttle transport ERP system.